BROKKET TECHNOLOGIES PVT. LTD. ("Brokket", "Company", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you access or use our website, applications, or services (collectively referred to as the "Platform").

By accessing or using the Platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services and enhance user experience. The information collected may include:

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a. Information Provided by You

When you register, create an account, or use our services, you may provide:

• Full name
• Nationality
• Date of birth
• Phone number
• Email address
• Mailing or physical address
• Business details
• Financial or billing information
• Documents uploaded through the Platform
• Any other information voluntarily submitted during service usage

b. Account & Profile Information

We may collect personal data when you:

• Register on the Platform
• Create a user profile
• Use onboarding tools or dashboards
• Subscribe to services or features

c. Device Information

We may collect information about devices used to access our Platform, including:

• Device type
• Operating system
• Browser type
• Device identifiers

d. Automatically Collected Information

While you browse or interact with our Platform, we may automatically collect:

• IP address
• Browser activity
• Pages visited
• Search behavior
• Interaction data

This data may be collected using technologies such as:

• Cookies
• Pixels
• Web beacons
• Similar tracking technologies

e. Usage Information

We may track how users interact with the Platform, including:

• Features accessed
• Searches performed
• Content viewed
• Engagement patterns

f. Information from Third Parties

We may receive information about you from third-party sources such as:

• Data partners
• Aggregators
• Business collaborators
• Service providers

This information may be combined with data you provide directly.

2. How We Use Your Information

We use collected information to:

• Provide and operate our services
• Create and manage user accounts
• Improve platform functionality and performance
• Personalize user experience
• Enable communication and support
• Send transactional or service-related updates
• Prevent fraud and ensure platform security
• Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

Brokket uses cookies and similar technologies to:

• Understand user behavior
• Improve website performance
• Remember preferences
• Enhance navigation experience

You may disable cookies through your browser settings; however, some features may not function properly.

4. Sharing of Information

We do not sell personal information. We may share information only in the following circumstances:

• With trusted service providers assisting in platform operations
• With business partners for service delivery
• When required by law or government authorities
• To enforce legal rights or platform policies
• During mergers, acquisitions, or restructuring processes

All third parties are required to maintain confidentiality and data protection standards.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect user information from unauthorized access, misuse, alteration, or disclosure.

However, no digital system can guarantee absolute security, and users share information at their own risk.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Fulfill contractual obligations
• Meet legal or regulatory requirements
• Resolve disputes and enforce agreements

7. User Rights

Depending on applicable laws, users may have the right to:

• Access their personal data
• Request correction or updates
• Request deletion of information
• Withdraw consent where applicable

Requests may be submitted using the contact details below.

8. Third-Party Links

The Platform may contain links to external websites or services. Brokket is not responsible for the privacy practices or content of third-party platforms.

Users are encouraged to review external privacy policies before sharing information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

If such information is discovered, it will be removed promptly.

10. Changes to This Privacy Policy

Brokket may update this Privacy Policy periodically. Any changes will become effective upon posting the revised version on the Platform.

Continued use of the Platform after updates constitutes acceptance of the revised policy.

11. Contact Us

For questions, concerns, or privacy-related requests, contact:

BROKKET TECHNOLOGIES PVT. LTD.
Avenue - 44, Park 81, Sector 81,
Faridabad, Haryana
Email: tech@brokket.com
Phone: +91 88008 88858